Select another billing address for an order

To select a different billing address for a customer order than the one specified when the order was created, then follow the steps below.

Depending on the terms stipulated in the customer's contract, you might not have the authority to change the billing address for the order, or create a new one. If this is the case, then the information about the Billing Address page is read-only.

  1. Open the WebSphere Commerce Accelerator.

  2. Find the order you want to work with.

  3. Open the Change Order notebook by selecting the check box next to the order that you want to work with, and click Change.

  4. When you open the notebook, the Products page displays. From the left navigation frame, click Billing Address. The Billing Address page displays.

  5. Select a billing address by doing one of the following:

    • If the billing address you want to use is listed, select the check box next to the address and click OK.

    • If the billing address you want to use is not listed, click New. The Create Billing Address dialog is displayed. Use this dialog to add a new billing address for a customer and click OK. Once created, the system uses the new billing address as the billing address for the current order.

  6. To make other changes to this order, use the links on the left side to switch between each order page. Click Submit to submit the order and close the notebook or Save to save the billing address information without submitting the order.

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