Process: Locate a hosted store
Flow
Objective
To provide a variety of ways for customers to locate the hosted store where they want to shop.
Description
Registered and unregistered customers can find the hosted store they want to shop at by store category or by product.
Features
- Find hosted stores by store category - customers can find the hosted stores that are listed under different categories. For example, electronics stores or fashion stores.
- Find hosted stores by product - customers can find the hosted stores that carry a particular product.
Edition
Enterprise
Subprocesses
Tasks
| Task | Description | Role |
|---|---|---|
| Add product to shopping cart |
Adds the selected items to the shopping cart |
Customer |
| Enter search criteria |
A CSR chooses which key information that will be used to find a customer profile, enters key information about a customer in order to determine if a customer profile has already been entered into the system. |
Customer |
| Select hosted store |
A customer selects a hosted store link from the search results. |
Customer |
| Select store category |
A customer selects one of the many store categories available on the site. |
Customer |
Business artifacts
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