Process: Shop at a reseller store
Flow
Objective
To allow the customer a variety of shopping experiences at a reseller store.
Description
A customer, either registered or not, can shop at a reseller store and enjoy a variety of features provided by the store.
Features
- Customers can find products of interest in different ways.
- Customers can order the desired products easily.
- Customers can use a wish list to manage the products of interest.
- Guest customers can become registered customers, and enjoy more features, such as coupon and discounts.
- Registered customers can have their checkout information stored in a quick checkout profile, so that in the future, they can bypass the full order process, and quickly check out their orders.
- Customers can have their personal information recorded by the system in order to enjoy all kinds of promotions specifically targeted toward them.
Customization
See customization section of the sub-processes.
Edition
Enterprise
Subprocesses
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