Troubleshoot: WSProfileException error logged
A log file shows an error during a fix pack installation on your WebSphere Commerce instance.
Problem
If the last message in the exportear_instance.log is stopWCApplications or stopPMApplications, check the following log file for a WSProfileException error:
- UPDI_installdir/logs/tmp/updatetrace.log
For example
2007.09.25 17:04:45.984 EDT Failed to export the WebSphere Commerce instance to C:\DOCUME~1\user\LOCALS~1\Temp\wcupdate directory. 2007.09.25 17:04:46.015 EDT C:\WebSphere\CommerceServer60\config\ deployment\xml\exportEar.xml:55: The following error occurred while executing this line: C:\WebSphere\CommerceServer60\config\deployment\xml\exportEar.xml:145: WSProfileException profileName=wpm
Solution
If you experience this error message, run the following command to ensure that your profile is registered:
Windows:
WAS_installdir/bin/wasprofile.bat -listProfiles
AIX|Linux|Solaris|WAS_installdir/bin/wasprofile.sh -listProfiles
I5/OS: WAS_installdir/bin/wasprofile -listProfiles
If the profile is not listed in the output of this command, contact WebSphere Commerce Support.
Related tasks
Install WebSphere Commerce fix packs
Uninstall WebSphere Commerce fix packs
Related Reference