Troubleshoot: EAR file export fails due to incorrect permissions

During an install of the fix pack to your WebSphere Commerce instance, a problem is encountered during the EAR file export.

 

Problem

The EAR file export fails.

 

Solution

Navigate to the following location:

Verify that the permissions set for this file are 640. You can also verify that this file can be uncompressed, and that the contents are uncorrupted. Run the fix pack installation again for your WebSphere Commerce instance.

Related tasks

Install WebSphere Commerce fix packs

Uninstall WebSphere Commerce fix packs


Related Reference

WebSphere Commerce APARs

Troubleshoot: WebSphere Commerce fix pack issues