IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Support for problem solving > Use IBM Support Assistant
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Install the IBM Support Assistant add-on
Install the IBM Support Assistant add-on for the IBMTivoli Monitoring product that you are using.
After you download and install the IBM Support Assistant, follow these steps to install the IBM Support Assistant add-on for the IBMTivoli Monitoring product that you are using:
- Start the IBM Support Assistant application.
- From the File → Preferences → Updater preferences menu, provide the URL to update the site under Specify an Update Site → Location.
- Select http from the list.
- Validate the site and click OK to confirm changes.
- Run Update → Find new → Product Add-ons.
- Select the appropriate plug-in
- Read the license and description, and if you comply, select I accept the terms in the license agreements and click Next.
- Click Finish to proceed with the installation, and when prompted, restart the IBM Support Assistant to complete the installation.
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Use IBM Support Assistant