Resetting user passwords
When you have the appropriate authority, you can reset the password for one or more, or all, of the accounts of other users.
If password editing is enabled, you must use the Change Passwords option to modify passwords because we do not have access to the Reset Passwords task.
If password synchronization is enabled, the password is changed for all of the individual accounts automatically.
If password synchronization is not enabled, you can choose which accounts to change the password for.
Password synchronization applies only to individual accounts. Sponsored accounts are not affected by password synchronization. A user can specify different passwords for sponsored accounts.
To reset passwords for other users...
- From the navigation tree, select Manage Users.
- On the Select a User page:
- Enter information about the user for whom we are resetting passwords in the Search information field, select an attribute from the Search by list, and then click Search.
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In the Users table, click the icon (
) next to the name of the user whose passwords to reset, and click Change Passwords.
- On the Reset Passwords page:
- Select the accounts that to reset the password for. If password synchronization is enabled and we are resetting the password for individual accounts, a list of individual accounts is displayed. This list displays the number of accounts up to the maximum search.limit. These accounts are not selectable. The password reset applies to all individual accounts. The individual accounts not listed are also changed.
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If to schedule your change request for a later
date and time, click the icon () next to Schedule.
Select Effective Date, and click the calendar
and clock icons to select a date and time.
- Click Submit.
- On the Success page, click Close.
Parent topic: Password management