Reset Passwords - Access Control

Use this page to reset the password for one or more accounts that belong to another user. Use this page when password editing is not enabled.

Accounts table
Lists the accounts. Each account is represented by the service hosting the account and the user ID for the account. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:

Select
Specifies an account.

If password synchronization is not enabled, the check box next to the account is preselected. The password change applies only to that current account. If we cannot change the password for an account, the check box is disabled.

If password synchronization is enabled, the table displays a list of individual accounts whose passwords are automatically changed by this action. The Select column is not displayed when password synchronization is enabled..

Service Name
Name of the service hosting the account.

User ID
Identifies the user ID for the account.
To schedule the request for a later date and time, click the twisty icon next to Schedule.

Immediate
Runs the request immediately after we click the button to complete the task.

Effective date
Runs the request at a day and hour specified. After we select this option, click the calendar icon to specify the scheduled day, and click the clock icon to specify the scheduled hour.

Click Reset to perform the password reset. If password synchronization is disabled, we must select an account before clicking Reset. For some accounts, the generated passwords are not displayed. For example, the administrator might have placed some of the accounts in the credential vault. The credentials for these accounts can be configured to require check out and check in. For each account of this type, a separate password is generated. The generated passwords are not displayed when the password reset completes.

Parent topic: Administration console