Operate - WebSphere Commerce V7
- Operate
- IBM Management Center for WebSphere Commerce
- Plan to use Management Center
- Prepare to use Management Center
- Disable components in Accelerator
- Configure marketing for Management Center
- Use the attribute dictionary
- Set the default language
- Get started
- Management Center user interface
- Use the Management Center
- Open the Management Center
- Change the password
- Change the preferences
- Open Management Center tools
- Find objects
- Finding and associating objects
- Replace text strings
- Copy to the clipboard
- Use the explorer view
- Use the utilities view
- Use table views
- Preview a store
- Get help
- Management Center keyboard shortcuts
- Extended sites in Management Center
- Catalogs tool
- Work with categories
- Work with sales catalogs
- Sales catalogs
- Create sales catalogs
- Create sales categories
- View sales catalogs
- Change sales catalogs
- Delete sales catalogs
- Copy sales categories
- Add catalog entries to sales categories
- Create extended sites store sales catalog categories
- Add a child category to a parent category
- Add multiple parent categories to a child category
- Move sales categories
- Remove a parent category from a child category
- Delete a sales category
- Work with linked categories
- Link categories between catalogs
- View linked categories
- Delete linked categories
- Work with catalog entries
- Work with products
- Work with SKUs
- Work with bundles and kits
- Work with attributes
- Attributes
- Add defining attributes
- Add a defining attribute value
- Add descriptive attributes
- Change defining attributes
- Change defining attribute values
- Change descriptive attributes
- Delete defining or descriptive attributes
- Delete attribute values
- List defining or descriptive attributes
- Find attribute dictionary catalog entry attributes
- Work with merchandising associations
- Merchandising associations
- Work with assets
- Upload catalogs
- Promotions tool
- Create promotions
- Create order-level promotions
- Create shipping promotions
- Create catalog entry level promotions
- Catalog attributes in promotion purchase conditions
- Comparison of "individual" and "subtotal" percentage off promotion types
- Performance impact of "individual" catalog entry promotions
- percentage off the subtotal of catalog entries
- amount off individual catalog entries
- percentage off individual catalog entries
- amount off the subtotal of catalog entries
- buy catalog entry X, get catalog entry Y free
- buy catalog entry X, get additional X at a percentage off
- buy catalog entry X, get a percentage off catalog entry Y
- percentage off the subtotal of catalog entries from a category
- amount off the subtotal of catalog entries from a category
- amount off individual catalog entries from a category
- percentage off individual catalog entries from a category
- buy catalog entries from category X, get catalog entry Y free
- buy catalog entries from category X, get additional catalog entries from category X at a percentage off
- buy A and B, get a percentage off both
- Import promotion codes
- Browse for promotions using lists and calendars
- Copy promotions
- Change promotions
- View which marketing activities reference a promotion
- Delete promotions
- Activate or deactivating promotions
- Raise customer awareness for the promotions
- Options for advertising promotions on store pages
- Create a Web activity to advertise a promotion
- Marketing tool
- Work with Web and Dialog activities
- Create a Web activity
- Create a Dialog activity
- Activity building blocks: triggers, targets, and actions
- Triggers in marketing activities
- Targets in marketing activities
- Target: Customer Segment
- Target: Shopping Cart
- Target: Purchase History
- Target: Current Page
- Target: Catalog Browsing Behavior
- Target: Online Behavior
- Target: External Site Referral
- Use the External Site Referral target
- Domain matching rules in the External Site Referral target
- Target: Cookie Contents
- Modify the e-Marketing Spot JSP file to support the Cookie Contents target
- Target: Social Commerce Participation
- Target: Day and Time
- Target: Promotion Checker
- Actions in marketing activities
- Action: Send Message
- Action: Issue Coupon
- Action: Add To or Remove From Customer Segment
- Action: Recommend Catalog Entry
- Action: Recommend Content
- Action: Recommend Category
- Action: Display Merchandising Association
- Action: Recommend Promotion
- Action: Display Recently Viewed
- Action: Display Top Browsed
- Action: Display Best Sellers
- Action: Display Promotional Price
- Action: Display Recommendation From External System
- Use the Branch element in Web and Dialog activities
- Activate or decactivate an activity
- Test Web and Dialog activities
- Test Web activities
- Test Dialog activities
- Tips for testing targets in Web and Dialog activities
- Tips for testing triggers and actions in Dialog activities
- Tips for testing the Display Top Browsed and Display Best Sellers actions in Web activities
- Browse for activities using lists and calendars
- Change a Web activity
- Change the priority of a Web activity
- View the Web activities scheduled for an e-Marketing Spot
- Change a Dialog activity
- Delete activities
- Web activities
- Dialog activities
- Comparison of Web activities and Dialog activities
- Activity Builder
- Activity templates
- Branches in marketing activities
- Differences between the Branch element and the Experiment element
- Work with e-mail activities
- Browse for activities using lists and calendars
- Activate or deactivating an activity
- Delete activities
- E-mail activities
- Work with marketing experiments
- Create marketing experiments
- Create content experiments
- Create e-Marketing Spot experiments
- Create segment experiments
- Create Web activity experiments
- View the statistics of an experiment
- Select the winning path for an experiment
- Change marketing experiments
- Delete marketing experiments
- Suspend or resuming experiments
- List activities with experiments
- List activity versions
- Marketing experiments
- Experiment statistics collection and calculation
- Work with custom activity templates
- Create a custom activity template from scratch
- Create a custom activity template from an existing activity
- Change a custom activity template
- Delete a custom activity template
- Custom activity templates
- Work with activity statistics
- Work with marketing content
- Work with customer segments
- Work with e-Marketing Spots
- Work with remote widgets and feeds for e-Marketing Spots
- Work with e-mail templates
- Work with campaigns
- Attachments and managed files
- Work with managed files
- Create managed files
- Replace the content of managed files
- Delete managed files
- Create managed directories
- Delete managed directories
- List managed file details
- Preview managed files and URLs
- Work with attachments
- Create attachments
- Change attachments
- Delete attachments
- List attachments
- List attachment details
- Add files to attachments
- Delete files from attachments
- Add URLs to attachments
- Delete URLs from attachments
- Change assets
- Tasks tool
- Use workspaces
- View workspace tasks
- View workspace task details
- Work on tasks
- Add comments to tasks
- Complete tasks
- Work on approved content
- Approve and rejecting task groups
- Installments tool
- WebSphere Commerce Accelerator
- Accelerator user interface
- Consumer direct view
- Advanced B2B direct view
- Advanced B2B store view
- B2B storefront asset store view
- Extended sites hub view
- Catalog asset store view
- Consumer direct storefront asset store view
- Consumer direct store view
- Channel Hub view
- Consumer direct reseller storefront asset store view
- Consumer direct reseller store view
- B2B reseller store view
- B2B reseller storefront asset store view
- Supplier store view
- Supplier hub view
- Supplier asset store view
- Open Accelerator
- Change a WebSphere Commerce password
- Work with the store
- Change store profile information
- Change text in pages and messages
- Upload a logo
- Change store style
- Manage files
- Change store flows
- Open or closing a store
- Command and view restrictions in preview
- Disable and enabling commands and views in preview
- Add customized business contexts to preview
- Resend order notifications
- Configure e-mail notification for a store
- Send a broadcast e-mail to stores
- Store Creation wizard
- Work with shipping
- Ship
- Example of shipping calculations
- Set up shipping
- Define the shipping data
- Define jurisdictions
- Set the default shipping mode
- Define shipping modes
- Define shipping codes
- Define shipping charges
- Activate and deactivating shipping codes
- Change shipping settings
- Change jurisdictions
- Change shipping modes
- Change shipping codes
- Activate and deactivating shipping codes
- Change shipping charges
- Delete shipping information
- Delete shipping charges
- Delete jurisdictions
- Delete shipping modes
- Delete shipping codes
- Set up taxes
- Return reasons
- Fulfillment
- Inventory adjustments
- Work with approval requests and submissions
- Negotiated pricing
- Preview a store
- Customer information
- Find a customer
- Register a customer to a store
- Change a customer's information
- Change a customer's registration profile
- Change the status of a customer's logon account
- Change a customer's password
- Change a customer's address
- Change a customer's contact information
- Change a customer's demographic information
- Print a customer summary
- View a customer summary
- Product Management tools
- Work with categories
- Products
- SKUs
- Bundles and kits
- Find a catalog entry
- Products
- Add a product
- Change a product
- Change the product code
- Change the product name
- Hide a product
- Change the product description
- Change the product image
- Change the product manufacturer information
- Change discount assignments for a product
- Change tax specifications for a product
- Change shipping information for a product
- Track product inventory
- Customize product fulfillment for an order
- Change a product's measurement parameters
- Change the product URL
- Change a product's category
- Delete a product
- Attributes
- List defining or descriptive attributes
- Add a defining attribute
- Change a defining attribute
- Add a defining attribute value
- Change a defining attribute value
- Delete an attribute value
- Add a descriptive attribute
- Change a descriptive attribute
- Delete a defining or descriptive attribute
- SKUs
- Create a SKU
- Generate SKUs for a product
- Change a SKU
- Change the SKU code
- Change the SKU name
- Hide a SKU
- Change the SKU description
- Change the SKU image
- Change manufacturer information for a SKU
- Change discount assignments for a SKU
- Change tax specifications for a SKU
- Change shipping information for a SKU
- Change the SKU URL
- Delete a SKU
- Bundles and kits
- Create a bundle or kit
- Create a static kit
- Find a bundle or kit
- Hide a bundle or kit
- Delete a bundle or kit
- Change a bundle or kit
- Change the bundle or kit name
- Change the bundle or kit code
- Change the bundle or kit image
- Change the bundle or kit description
- Change the bundle or kit manufacturer information
- Change the bundle or kit discount assignments
- Change tax specifications for a kit
- Change shipping information for a kit
- Change the bundle or kit URL
- SKUs
- Add SKUs to a bundle or kit
- Change the SKU display sequence in a bundle or kit
- Change the SKU quantity in a bundle or kit
- Delete shared SKUs from bundles and kits
- Delete common SKUs from multiple bundles or kits
- Work with prices
- Add a price to a product
- Change the price of a product
- Delete a price range from a product
- View the price summary for a product
- Add a price to a SKU
- Change the price of a SKU
- Delete a price range from a SKU
- View the price summary for a SKU
- Add a price to a prebuilt kit
- Upload catalog images
- Create reseller bundles and kits (reseller)
- Select a category for contract use
- Add a reseller category to a manufacturer category tree (reseller)
- Change a reseller price for a manufacturer's catalog entries (reseller)
- Delete a reseller price from a manufacturer's catalog entries (reseller)
- Add a reseller price for a manufacturer's catalog entries (reseller)
- Attachments
- Sales catalogs
- Create a sales catalog
- Design a sales catalog
- Add categories
- Change a category
- Find a category
- Change a parent category
- Change the category display sequence
- Duplicate the category structure
- Duplicate the category structure and catalog entries
- Link a category
- Remove a category
- Find a catalog entry
- Assign catalog entries to a category
- List catalog entries in a category
- Change catalog entry display sequence
- Remove catalog entries
- Change a sales catalog
- Delete sales catalogs
- Catalog data in CSV format
- CSV worksheets for catalog data
- Create catalog data in CSV format
- Load catalog data in CSV format
- Publish the uploaded catalog CSV data
- Merchandising associations
- Vendors
- Product Advisor
- Shop metaphors
- Product Advisor cycle
- Create search space for Product Advisor
- Product Advisor search space
- Product Comparison metaphor
- Create a Product Comparison metaphor
- Remove a Product Comparison metaphor
- Change a Product Comparison metaphor
- Product Exploration metaphor
- Create a Product Exploration metaphor
- Remove a Product Exploration metaphor
- Change a Product Exploration metaphor
- Guided Sell metaphor
- Add new features to a metaphor
- View the metaphor summary
- View the Guided Sell list
- Create a Guided Sell for a category
- Change the default link of a Guided Sell
- Delete a Guided Sell
- Preview a Guided Sell
- Publish a Guided Sell
- Unpublish a Guided Sell
- View the questions of a Guided Sell
- View the Q and A Tree of a Guided Sell
- Create a question for a Guided Sell
- Change a question for a Guided Sell
- Delete a question for a Guided Sell
- Delete a question and its links
- Create an answer for a question
- Change an answer for a question
- Create a link to an answer
- Change a link to an answer
- Create constraints for an answer
- Change constraints for an answer
- Change the display sequence of an answer
- Delete a link to an answer
- Delete an answer of a question
- Create an answer for a question
- Delete an answer and its links
- Delete constraints for an answer
- Work with auctions
- Auction types
- Auction rules
- Price mechanisms
- Auction deposits
- Auction scheduling
- Autobids
- Auction gallery
- Manage auctions
- Search for auctions
- View auctions
- Change existing auctions
- Retract an auction
- Close bidding for an auction
- Display auction summaries
- Search for auctions
- View auctions
- Manage bids
- Bid rules
- Change bid rules
- Delete bid rules
- Withdraw a participant's bid
- Discussion forums
- Auction notification messages
- Manage discussions
- Create a discussion forum message
- View a discussion forum message
- Respond to a discussion forum message
- Delete a discussion forum message
- Auction styles
- Order management
- Order processing
- Order and order item states
- Order flow process
- ATP and non-ATP inventory system supported by WebSphere Commerce
- Consumer direct order flow process
- Use ATP-inventory with the Payments subsystem
- Use non-ATP inventory with the Payments subsystem
- Use ATP inventory with WebSphere Commerce Payments
- Use non-ATP inventory with WebSphere Commerce Payments
- B2B order flow process
- Create an order
- Create an order for a registered customer
- Create a billing address for an order
- Create a shipping address for a customer order
- Find an order
- Change orders
- Change the quantity of products in an order
- Change the purchase order number for an order in a B2B direct store
- Add a product to an order
- Remove a product from an order
- Select another shipping address for an order
- Select another shipping method for an order
- Change the total price of an order
- Edit an order level adjustment
- Change the payment options for an order
- Select another billing address for an order
- Add a comment to an order
- Change payment processing for an order
- Process payment for an order
- View comments added to an order
- View an order summary
- Print an order summary
- View the payment status for an order
- View the status of an order
- View invoices for an order
- Cancel an order
- Order blocks
- Add a block to an order
- Find blocked orders
- Add comments to an order block
- Resolve an order block
- Release a product for fulfillment
- Create an order for a business user
- List products to be released to fulfillment
- View personalized attributes for product in an order
- Find shopping carts
- View products released to a shopping cart
- Work with payments
- Inventory
- Expected inventory
- Create expected inventory records
- Change expected inventory records
- Close expected inventory records
- Delete expected inventory records
- List expected inventory
- List expected inventory details
- List receipts for expected inventory records
- Query inventory
- Receive expected inventory
- Inventory adjustments
- Ad hoc inventory receipts
- Adjust inventory quantity
- Create ad hoc inventory receipts
- Inventory returns and dispositions
- List returns
- Work with pick batches
- Work with packing slips
- Work with releases ready to ship
- Returns and refunds
- Find returns
- Create a return
- Approve system-denied returns
- Cancel returns
- Change a return
- Add products to returns
- Remove a product from a return
- Change the quantity of products in a return
- Specify returns to the fulfillment center
- Change the return reason
- Change the credit amount for a return
- View kit details for a return
- Change the credit method for a return
- Add comment to returns
- View comments added to a return
- View return summaries
- Print a return summary
- List a customer's returns
- Operational reports
- Customer segments
- Campaigns
- Experiments
- Create experiments
- Create a new Web activity experiment
- Create a new content experiment
- Create a new customer segment experiment
- Create a new e-Marketing Spot experiment
- Delete an experiment
- Change an existing experiment
- Duplicate a control activity
- Activate or deactivating an experiment
- Update an element in the control activity
- View an experiment's summary and statistics
- E-mail activities
- eSpots
- Content spots
- Content
- Use customer care
- Customer care
- Log on to the customer care workspace
- Handle security warnings
- Manage multiple customer care windows
- Manage multiple customer care sessions
- Start a help session
- Participate in a help session
- Initiate a chat with a customer at the Web site
- Chat with customers
- View a customer's Web page
- Send Web pages
- Ending a help session
- Monitor customer activity at the Web site
- Monitor customers waiting for help
- View the list of customers at the Web site
- View a customer segment for customer care
- View a customer's shopping cart
- Communicate with coworkers
- Create a customer care queue
- Promotions
- Request for Quote (RFQ)
- RFQ notification messages
- RFQ response
- RFQ response flow
- Find an RFQ
- Find responses to a specific RFQ request
- View the terms and conditions of an RFQ
- View RFQ product specifications
- View RFQ comments
- View the RFQ request list
- Create an RFQ response
- Respond to RFQ attachments
- Work with RFQ responses
- View the RFQ response list
- Accept a buyer's terms and conditions
- Change a response to an RFQ comment
- Respond to RFQ attachments
- Substitute a product in an RFQ response
- Add a remark to an RFQ response
- View RFQ response summary and details
- View response remarks
- View a summary of an RFQ customer
- View a summary of a category for an RFQ
- View a dynamic kit configuration report for an RFQ
- Personalized attributes
- Create RFQs
- Create a new RFQ request (buyer: buyer (buy-side))
- Submit and viewing a new RFQ request (buyer)
- Create a new response to an RFQ request (seller)
- Submit and viewing a new RFQ response (seller)
- Close an RFQ request (buyer)
- Evaluate responses (buyer: buyer (buy-side))
- Select an RFQ winner (buyer)
- Complete an RFQ request (buyer)
- Business relationship management
- Business relationship model
- Case Study: WebSphere Commerce contract modeling
- Manage business accounts: an overview
- Create a business account
- Change business accounts
- View contracts for business accounts
- Delete business accounts
- Add a purchase order to an account
- Change a purchase order for an account
- Delete purchase orders from an account
- View orders for a business account
- View a business account summary
- Change shipping charges for business accounts
- Find business accounts
- Catalog creation and maintenance options
- Change a price adjustment
- View the storefront price for a product
- Contracts
- Contract states
- Contract referral
- Display customization
- Create contracts
- Manage contracts
- Approve or reject a draft contract
- Change a contract
- Change the shipping charges for a contract
- Cancel contracts
- Create an attachment for a contract
- Delete a contract
- Duplicate contracts
- Export contracts
- Import contracts
- Redeploy contracts
- Resume suspended contracts
- Submit contracts for approval
- Suspend active contracts
- View contract summaries
- Unlock contracts
- Find contracts
- Refresh the contracts list
- Create distributor relationships: an overview
- Distributors
- Manage distributor service agreements
- Find distributors
- View a summary of a distributor service agreement
- Deactivate or activating a distributor service agreement
- Delete distributor service agreements
- Refresh the distributors list
- Create distributor service agreements
- Change a distributor service agreement
- Export distributor service agreements
- Import distributor service agreements
- Redeploy a service agreement for a distributor
- Create reseller relationships: an overview
- Create service agreements for a store
- Create stores
- Enable custom fulfillment center creation in the Store Creation Wizard
- Change a service agreement for a store
- Manage reseller stores
- Find stores
- View a summary of a store
- Open or closing stores (Channel Manager)
- Suspend or resuming stores
- Delete reseller service agreements
- Select products to sell in a store
- Import a store
- Export service agreements for a store
- Redeploy a service agreement for a store
- Change the category for a store
- List stores
- Refresh the stores list
- Catalog filtering
- Create contracts to reference base entitlement contracts
- Work with workspace tasks
- Preview a store
- Store preview
- IBM Sales Center for WebSphere Commerce
- Get started with the IBM Sales Center
- IBM Sales Center for WebSphere Commerce
- Use platform password
- Log on and off the IBM Sales Center
- Change passwords
- Perspectives
- Autologon to WebSphere Commerce tools
- WebSphere Commerce reports
- Open a perspective
- Close a perspective
- Reset a perspective
- Views
- Editors
- Preferences
- Product images
- Keyboard navigation
- Icons
- IBM Support Assistant
- Stores
- Customers and organizations
- Create a customer profile
- Find a customer profile
- Find an organization profile
- Clear a customer from view
- Find all orders for a customer
- Find all orders for an organization
- Modify customer information
- Modify customer address information
- View all members of an organization
- View customer comments
- Add customer comments
- Modify customer comments
- Delete customer comments
- Enable a customer
- Reset a customer password
- Customer service representative groups and customer territory groups
- Orders
- Create an order
- Create an order from a quote
- Create an order from an existing order
- Create a quote from an order
- Find an order
- Add and viewing order comments
- Modify an order
- Add an item to an order
- Accept an order item
- Add a bundle to an order
- Compare products
- Configure a dynamic kit
- Delete items from an order
- Find a product
- Specify shipping information
- Specify payment information
- Block orders
- View order information
- Clear an order from view
- Cancel an order
- Quotes
- Compare products
- Configure a dynamic kit
- Delete items from an order
- Find a product
- Ovveride a product price
- Select a contract price
- Select product attributes
- Apply promotional offers
- Add associated products
- Specify shipping information
- Specify payment information
- View quote information
- View block details
- View blocks on an order or quote
- View current charges
- View payment details
- View product availability
- View product details
- View product price
- View quote status
- Clear a quote from view
- Cancel a quote
- Products
- Ticklers
- Returns