Process: Management by reseller

 

Flow

Legend

 

Objective

To allow a reseller to create and update a hosted store.

 

Description

A reseller can use the Store Creation wizard to create their own hosted store. The reseller provides information, such as store name, default language and currency, fulfillment centers, and payment methods. The reseller optionally chooses to share the catalog from the shared catalog asset store. When the reseller finishes using the wizard, they can use the WebSphere Commerce Accelerator to complete the setup of their store.

The reseller can use the WebSphere Commerce Accelerator to change the setup and contents of their hosted store. The reseller can decide to temporarily close their store while making changes. This allows the reseller to test store changes before they are available to customers. When the reseller has completed making their changes, they can open the store, and customers may enter the store and make purchases.

 

Features

• Store Creation wizard
• WebSphere Commerce Accelerator
• Asset stores
• Hosted store lifecycle

See sub-processes.

 

Edition

Enterprise

 

Subprocesses

• Business relationship management
• Customer service
• Negotiations
• Order management
• Set up marketing and promotions
• Set up reseller catalog
• Setup inventory records
• Shop at a reseller store
• Update a hosted store

 

Tasks

Task	Description	Role
Set up store policies	Use the WebSphere Commerce Accelerator to set up the store policies for the store. Setup could involve changes to Taxing, Shipping, Returns Codes, Shopping flow, or text on the store pages.	Site Administrator

 

Business artifacts

• Creative content
• E-mail activity
• Fulfillment center list
• Inventory records
• Live web activity
• Online catalog
• Order
• Product strategy
• Promotion
• Sales demand/forecasting plan

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