IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

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All platforms

This section describes the problems and troubleshooting that can apply to all platforms, which are probably not related to any unique platform.

• Classpath for the portal client is missing
  
• data collector cannot work with several deployment managers in WAS XD environment
  
• data collector configuration tips
  The following content provide some tips on data collector configuration.
• data collector installation fails
  The following content provide some solutions when data collector installation fails.
• Error message is displayed during data collector configuration
  The following content provides information about the error messages you might receive during data collector configuration.
• Error message "JACL failed" displays when running UpdateInstaller
  
• Error messages occur in the log files after installing the JVMTI interim fix on Sun JDK 1.5.0
  
• Failure to access the Oracle Application Server Enterprise Manager after configuring the data collector
  
• Incomplete list of servers shown during the installation
  
• Manually changing the Tivoli Enterprise Monitoring Agent host name in ITCAM Agent for WebSphere Applications data collector
  
• Only one log file can be found after multiple CICS DCs were installed on the same computer
  
• Required permissions for data collector configuration for WAS
  
• Special requirements for CICS installation
  
• The monitoring agent fails to start
  
• Uninstall the data collector
  The following content provides information about uninstalling the data collector.
• WAS 7.0 cannot start and returns an "Unable to create Java Virtual Machine" error
  
• Cannot call the IBM Tivoli Monitoring Client after reconfiguring data collector
  
• Change server alias fails
  
• Disable and enable the data collector without losing the configuration settings
  
• Enable Method Profiling
  
• Errors displayed in the data collector logs
  The following content provides information about errors displayed in the data collector logs.
• Error getting ITLM Application Tookit
  
• Error KCIIN0205E occurs when stopping Tivoli Enterprise Monitoring Agent
  
• Errors occur during or after upgrading
  The following errors may occur after an upgrade from a previous version of ITCAM for APplication Diagnostics or ITCAM for WebSphere.
• Export all the defined Situations into one handy file
  
• Failed to update UpdateAutoRun.sh
  
• Inconsistent JVM heap size value reported in Server Activity Display and System Resources
  
• ITCAM can not be started or configured when the path name of IBM Tivoli Monitoring contains special symbols
  
• Managing Server and data collectors require a restart after IP address change
  
• Method report does not contain the expected trace although MOD-L3 and proper filter definition are specified
  
• Monitor GC when the GC log path is changed after installed ITCAM for Application Diagnostics
  
• No Heap Dump available on Solaris JDK1.5
  
• NullPointerExceptions
  The following content provides information about NullPointerExceptions.
• Out of Memory errors occur when using L3 and hotspot JVM
  
• Restore the previous WAS configuration after data collector installation and configuration
  
• Significant CPU consumption and high latency observed if a thread dump is requested
  
• Some features are not working
  You might have met the situation that some feature are not working. The following content provides solutions to this situation.
• Stack trace cannot be returned for RMI EJB invocations
  
• Tivoli Enterprise Monitoring Agent fails to work
  You might have met the situation that Tivoli Enterprise Monitoring Agent fails to work. The following content provides some solutions to this situation.
• The data collector workload on the PS/AA is not balanced
  
• The platform CPU has a negative value
  
• The memory requirements increase
  The following content provides some solutions to the increase of memory requirements.
• Turning on or turning off the data collector connections
  The following content provides information about turning on or turning off the data collector connections.
• Warning CJL0047W during unconfiguration of the data collector
  
• WebSphere Proxy Server crashes
  

Parent topic:

Installation and configuration

Parent topic:

Run ITCAM Agent for WebSphere Applications

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