IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Error message "JACL failed" displays when running UpdateInstaller

The problem: After deleting the WebSphere profile, the error message "JACL failed" displays when running the UpdateInstaller.

The cause: After deleting the WebSphere profile, its data collector installation log and runtime data is still in the system. As a result, UpdateInstaller still has the reference to the deleted WebSphere profile and encounters errors during JACL operation.

The solution: Before deleting the WebSphere profile, perform the following steps to remove the installation log, runtime data of the data collector, and its parameters from the WebSphere profile:

  1. Run config_dc.sh (in UNIX) or config_dc.bat (in Windows) file in ITCAM_home/bin to unconfigure data collector.

  2. Remove the WebSphere profile.

  3. Run UpdateInstaller.

If you did not run the config_dc.sh file before deleting the WebSphere profile, perform the following steps:

  1. Delete all of the configuration information relating to the deleted WebSphere profile under ITCAM_home/runtime and ITCAM_home/_uninstall.

  2. Run UpdateInstaller.


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