Why do I get the error message "No license file found"?

Problem

NeoLoad cannot find a valid license.

Solutions

• If you want to use a license file

  You must activate the NeoLoad license with the same user that runs the agent.

  When logged in as a certain user; for example "Windows_User" and running NeoLoad manually, the Windows_User has a license in NeoLoad. When a CIS runs NeoLoad, it does not use the "Windows_User," it uses a different user, for example, "CIS_User." Therefore, the CIS_User does not have a license.
  

  1. Start NeoLoad with the agent user that has a license.
  2. Check that the license is activated.

• If you want to use Neotys Team Server to manage your license
  1. Check the NTS configuration as explained in Configure a NTS server.
  2. Use it in the License Parameters section of the Build step configuration as explained in Execute a NeoLoad scenario.

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