Errors occur when you submit the account forms in the Identity Service Center

Errors occur when you submit the account forms in the Identity Service Center

In the Identity Service Center, the group attributes on the account form are hidden. When you submit the account form through the Identity Service Center, errors are displayed in the Identity Service Center user interface. In the Identity Service Center, one of the following errors might occur while you submit the account forms.

In ISIM administrative console, when a group attribute is set as a required attribute, we cannot submit the access request through the Identity Service Center. The validation icon remains deactivated on the Provide Required Information page in the Identity Service Center. The following error message is displayed in the Identity Service Center user interface. Provide all the required information to proceed with the request.
In ISIM administrative console, when a group attribute is set as a required attribute in the form designer, we cannot submit the access request through the Identity Service Center. The following error message is displayed in the Identity Service Center user interface. The new account information on service name contains validation errors. We must correct these errors before we can submit the request.
When a group attribute is set as the default value in the provisioning policy and access is requested through the Identity Service Center, a group access is granted to a user although no group details are displayed on the account form. It is a known limitation.
To fix these errors, complete the following steps.

Log on to ISIM administrative console.
From the navigation tree, select Configure System > Design Forms. The form designer applet is displayed.
In the left pane, double-click the entity type.
From the middle pane, select the group attribute. For example, ergroup.
From the Properties > Constraint section in the right pane, clear the Required check box.
Click Form > Save Form Template and OK when a message indicates that the form template is saved successfully.

Parent topic: Troubleshooting ISIM Server problems