Retrieving logs

Use the Log Retrieval and Configuration page to view, save, or clear the log files. We can also use the page to configure the server log settings for the IBM Security Identity Manager virtual appliance.

See Table 1 for a list of available logs, which can help you to diagnose or troubleshoot the logs from the Log Retrieval and Configuration page.

Tab Tab description Log file name Log file name description

Applianc.

The files debug any configuration failures that occur in the virtual appliance.

Identity data store configuration It is the Identity data store configuration log file.
Directory server information It is the IBM Security Directory Server user registry configuration log file.
Server System out It is the Appliance system output log file.
Server Message It is the Appliance server message log file.

Identit.

Identifies issues in the Identity applications.

Cluster manager system out and Cluster manager system error They are the Cluster manager system out and system error log files.
Application server system out and Application server system error They are the Identity Application server system out and system error log files.
Message server system out and Message server system error They are the Identity Message server system out and system error log files.
Application message It is the Identity virtual appliance message log file.
Application trace It is the Identity virtual appliance trace log file.
Application access It is the Identity virtual appliance access log file.

Identifies issues in the cluster manager of the Identity virtual appliance.

Cluster manager system out and Cluster manager system error They are the Identity cluster manager system out and system error log files.

  1. From the top-level menu of the Appliance Dashboard, select Manage > Maintenance > Log Retrieval and Configuration.

  2. On the Log Retrieval and Configuration page, do one of the following actions.

    • Click Appliance to open the Appliance tab.

    • Click Identity to open the Identity tab.

  3. From the Log Retrieval and Configuration table of the Appliance tab, select a log file. For more information about the Appliance and the Identity log files, see Table 1.
  4. Do one of the following actions:

    • Click View to display the contents of the selected log file in the Log file field of the Log Content window.

    • Click Download to save or download a copy of the log file.

    • Click Clear and confirm the action to remove the contents from the selected log file.

    • Click Refresh to display the most recent version of the log files, including changes that were made to the data since it was last refreshed.

Parent topic: Manage the log configuration