Troubleshoot administration

• Select the problem you are experiencing.

  • I have problems bringing up or using the administrative console.

  • I have problems starting or using the wsadmin command prompt.

  • I have problems using command line tools.

  • My Web module or application server dies or hangs.

  • I get errors trying to configure and enable security.

  • I cannot seem to distribute the workload across clustered servers.

  • There are problems setting up the multiserver Deployment Manager environment.

  • I cannot uninstall or remove a node or application server.

  • I have problems creating or using HTTP sessions.

  • I have problems using tracing, logging, log files, or other troubleshooting features.

  • I get errors connecting to the administrative console from a browser.

  • The stopServer.sh (base and ND) or admin console stop-server command hangs and creates a Java core dump (Red Hat Linux).

• If you did not solve the problem, prepare to contact IBM support.

  If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.

  For current information available from IBM Support on known problems and their resolution, see the IBM Support page.

  IBM Support has documents that can save you time gathering information needed to resolve this problem. Before opening a PMR, see the IBM Support page.

Sub-topics

Related tasks

Related reference

Cannot uninstall an application or remove a node or application server
Problems creating or using HTTP sessions

Related information

Troubleshooting by component

Searchable topic ID: ttrb_admin