Create a billing address for an order

We can create a billing address for an order, and add it to the list of billing addresses for the customer. For a payment method, a billing address is a must. (B2B direct)Depending on the terms that are stipulated in the customer's contract, we might not have the authority to change the billing address for the order, or to create a new one. In this case, the information that is presented on the Billing Address page is read-only.


Procedure

  1. Open WebSphere Commerce Accelerator

  2. Find the order to work with.

  3. Open the Change Order notebook by selecting the check box next to the order to work with, and clicking Change.

  4. When you open the notebook, the Products page is displayed. From the left navigation frame, click Billing Address. The Billing Address page is displayed.

  5. Click New. The Create Billing Address window opens.

  6. Provide the following billing information:

    1. In the Address identifier field, type a brief (one or two word) description to identify the billing address. For example, if the customer wants to bill an order to a home address, use a billing address identifier called "Home". Likewise, to bill an order to a work location, use an address identifier called "Work".

    2. In the Last name field, type the customer's last name.

    3. In the First name field, type the customer's first name.

    4. In the Street address fields, type the customer's billing address in one or more of the address fields.

    5. In the City, field, type the city of the customer's billing address.

    6. In the State/Province field, select or type the state or province of the customer's billing address.

    7. In the Country/Region field, select the country or region of the customer's billing address.

    8. In the ZIP/Postal code field, type the ZIP or postal code of the customer's billing address.

    9. In the Phone number field, type the customer's phone number.

    10. In the E-mail address field, type the customer's e-mail address.

  7. Click OK. After the new billing address is created, the system uses it as the billing address for the current customer order.


Related concepts
Order management


Related tasks
Selecting another billing address for an order