Add a product to an order
Use WebSphere Commerce Accelerator to add a product to an existing order that is not shipped.
Procedure
- Open WebSphere Commerce Accelerator
- Find the order to work with.
- Open the Change Order notebook by selecting the check box next to the order, and clicking Change.
- The notebook opens at the Products page. Click Add. A products search window opens so we can find products to add to the order.
- Provide at least one of the following pieces of product information:
- In the SKU field, enter the Stock Keeping unit (SKU) for the product to add.
- In the By name field, enter the product name or short description for the product to add.
- In the By description field, type the product name or short description for the product we want to add.
We can limit the search by item type by selecting the applicable check boxes in the By type option. Alternately, we can specify the maximum number of search results that we want the system to display (in the Maximum number of matches to display field).
- Click Find to see a list of products that match our search criteria.
- From the list of products, take one of the steps as follows:
- If the product to add to the order is found in the list, select the radio button to the left of the product and click Add. The product detail is displayed. Next, enter the quantity of the product to order in the Quantity field. Select a price based on a contract and click Add. The product is added to the list of ordered products on the Product page and the total for the order displays next to the Total field.
- If the product to add is not in this list, or if the search results included too many products, click Cancel and refine our search criteria.
- To make other changes to this order, use the links on the left side to switch between order pages. To save the added product and close the notebook, click Submit.
Related concepts
Order management
Related tasks
Changing orders
Changing the quantity of products in an order
Removing a product from an order