Finding blocked orders

We can find all blocked orders or only orders with a specific block.

Procedure

1. Open WebSphere Commerce Accelerator

2. Open the Find Orders window.

   • Click Operations > Find Orders.

   • (B2B direct)Click Sales > Find Orders.

   A search window opens.

3. Click Advanced search.

4. From the Blocked status list, select Blocked.

5. Optional: Select the block code from the Block reason list. We can select only one block code for a search. To find all blocked orders, leave this field blank.

6. Click Find to start the search.

Related concepts
Order blocks

Related tasks
Resolving an order block
Adding comments to an order block
Adding a block to an order