Add a comment to an order

To add a comment to an order:

  1. Open the WebSphere Commerce Accelerator.

  2. Find the order you want to work with.

  3. Select the check box next to the order that you want to work with and click Add Comments. A dialog opens.

  4. In the Comments scroll box, type the comment you want to include with the order. This scroll box accepts up to 1024 alphanumeric characters.

  5. To e-mail this comment to customers, select the Send this comment to the customer check box. The E-mail address field is displayed. By default, this field is populated with the e-mail address specified during registration, if the customer has registered and has provided an e-mail address. To change the default e-mail address, type customer's e-mail address in the E-mail address field.

  6. Click OK to add the comment to the order and, if selected, to send the comment to the customer.

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