Change a customer's information

To change the details of a customer's information for a consumer direct or a B2B direct store, such a customer's name, address, contact information, or demographics, refer to the following tasks:

• Change a customer's registration profile

• Change the status of a customer's logon account

• Change a customer's password

• Change a customer's address

• Change a customer's contact information

• Change a customer's demographic information

For information about managing user information for all other stores, (that is, an extended site or value chain store), refer to the Create a user and Changing a user.

To change any aspect of a customer's information, open the Customer Information notebook as follows:

1. Open the WebSphere Commerce Accelerator.

2. Find the customer you want to work with.

3. Open the Customer Information notebook by doing one of the following:

   • Select the check box next to the customer that you want to work with, and click Change.

   • From the Customer Logon ID column, click the customer logon ID.

4. Update the fields as required and use the links on the left side to switch between each customer information page.

5. Click OK to save the changes and close the notebook.

Related concepts

• Customer information

Related tasks

• Finding a customer

• View a customer summary

• Printing a customer summary