Change a customer's contact information

To change a customer's contact information for a consumer direct or B2B direct store, which was provided during registration, such as a phone number, fax number, or e-mail address:

For information about managing user information for all other stores, (that is, an extended site or value chain store), refer to the Create a user and Change a user.

1. Open the WebSphere Commerce Accelerator.

2. Find the customer you want to work with.

3. Open the Customer Information notebook by doing one of the following:

   • Select the check box next to the customer that you want to work with, and click Change.

   • From the Customer Logon ID column, click the customer logon ID.

4. When you open the notebook, the General page displays. From the left navigation frame, click Contact. The Contact page displays.

5. Update each field on the page as required.

6. To make other changes to this customer's registration information, use the links on the left side to switch between each customer information page. To save the changed contact information and close the notebook, click OK.

Related concepts

• Customer information

Related tasks

• Change a customer's information