Process: Supply chain solution
Flow
Objective
To enable supplier hub owners to manage relationships between suppliers and buyers.
Description
Businesses seek e-commerce solutions that address their particular business or implementation needs. Usually, a business will match or vary only slightly from a business model. One such business model is the supply chain business model. This model illustrates how a business might use an e-commerce site to do the following:
- Provide suppliers with the capability to create and manage their own hosted stores
- Enable suppliers to sell to buyers through the supplier hub and their own hosted stores
- Enable buyers to purchase from multiple suppliers at the same time through the supplier hub
- Manage relationships with suppliers and buyers
Typically, supply chain businesses have the following characteristics:
- They do not own or sell products directly, but enable suppliers to sell products to buyers through the supplier hub
- They host supplier stores, which aggregate their products into the supplier hub catalog
- They manage their online relationships with suppliers and buyers
- They allow buyers to request quotes from multiple suppliers on products
Features
- Help suppliers and buyers connect
- Help suppliers to easily sell more products to buyers
- Help manage relationships with large numbers of suppliers and buyers
- Easy to learn administration
- Out-of-the-box samples
Subprocesses
- Become a supplier
- Customer service
- Develop catalog structure
- Evaluate business results
- Manage supplier hosted store
- Order management
- Shop at supplier hub
Tasks
Task Description Role Set up hub policies Use the WebSphere Commerce Accelerator to set up the store policies for the store. Setup could involve changes to store pages, store flow, or text on the store pages.
Site Administrator
Business artifacts
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