Posting questions to a forum
Post a question to a forum to solicit an answer from others in the organization.
Anyone can post a question to a stand-alone forum. To post a question to a community forum, we must be a community member.
To find answers to a specific question, use the expertise in the organization by posting the question to a forum. As the topic creator, we can moderate the answers that people provide and choose whether to accept or reject their responses.
Use a question-and-answer format is also a useful way to make information available to forum members in an easy-to-read layout. By creating question-and-answer threads, we can build up a useful repository of information for new users.
When we are posting a question to a forum, create a regular topic mark it as a question. The topic is marked with a question mark icon 
in the user interface so that forum users can identify it as a question.
To post a question to a forum.
- Open the forum to post the question.
- Click Start a Topic.
- Enter a topic title in the Title field.
- Required: Select Mark this topic as a question.
- To tag the topic, enter one or more tags in the Tags field.
- Enter the question in the rich text field.
- To attach a file to the question, click Attach a File and browse for a file.
- Click Save.
Results
If forum topics are moderated in the deployment, the topic is not displayed immediately because the forum moderator must first approve the content. If content moderation is not enabled, the topic is displayed immediately.What to do next
We can post an answer to our own question by clicking Add Your Answer and following the steps in the Answering questions in a forum topic. When you post an answer to a question that you asked, the answer is automatically marked as an accepted answer. To accept an answer posted by another user, click Accept this Answer. The response is marked as an accepted answer and the icon next to the original question changes to a tick 
. Accepted answers are also highlighted with a green background so that we can quickly
identify them when there are several responses. We can mark multiple responses as accepted answers. When one reply is marked as an answer, the entire topic is marked as answered.
To reject an answer that is already marked as accepted, click Decline this Answer.
If the question is marked as answered, but you later find that you need more information, click Reopen Question. The question is marked as open and users can post answers to it again.
Parent topic:
Posting questions and answers to a forum
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