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Communications Enabled Applications

Communications Enabled Applications (CEA) is a functionality that provides the ability to add dynamic web communications to any application or business process. The product provides a suite of integrated telephony and collaborative web services that extends the interactivity of enterprise and web commerce applications. With the CEA capability, enterprise solution architects and developers can use a single core application to enable multiple modes of communication. Enterprise developers do not need to have extensive knowledge of telephony or Session Initiation Protocol(SIP) to implement CEA. The CEA capability delivers call control, notifications, and interactivity and provides the platform for more complex communications.


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Related information:

Administer Communications Enabled Applications

Develop Communications Enabled Applications