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Communications Enabled Applications concepts

Communications Enabled Applications (CEA) provides the ability to add dynamic web communications to any application or business process.

We can take advantage of integrated telephony and collaborative web services to extend the interactivity of Enterprise and web commerce applications. With the CEA capability, Enterprise solution architects and developers can use a single core application to enable multiple modes of communication. Enterprise developers do not need to have extensive knowledge of telephony or Session Initiation Protocol(SIP) to implement CEA. The CEA capability delivers call control, notifications, and interactivity and provides the platform for more complex communications.

Use this simplified programming model for adding web-based communications, Enterprise developers can do the following:

CEA has two main services, telephony access and multimodal web interaction:

Deprecated feature: CEA Dojo widgets encapsulate various user interfaces based on the CEA Rest API. These widgets are deprecated. We can also obtain the source for these widgets from developerWorks . depfeat

CEA is based on SIP-enabled services that use Representation State Transfer (REST) servlets and web services in a converged HTTP and SIP application. CEA includes a library of Dojo-style widgets for use in web applications. Dojo widgets are prepackaged components of JavaScript and HTML code that add interactive features that work across platforms and browsers. CEA widgets are extensible, allowing developers to customize them to handle more advanced tasks.

The CEA samples package includes three different sample applications that we can use to explore the telephony access and multi-modal web interaction services. To learn more, see the information on accessing the samples and setting up the communications enabled application samples.


Subtopics


Related concepts

  • Access the samples
  • CEA call flow
  • CEA collaboration flow


    Related tasks

  • Set up the communications enabled application samples
  • Samples documentation


    Related information:

  • SIP Servlet Specification 1.1