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Embed the mobile widgets in the application you are enhancing.

Embed the widgets in the application you are enhancing for desktop browsers.

Parent

Making phone calls in web applications

  1. Add the viewport metatag to make the widget display in full-screen mode.

      <meta name="viewport" content="height=device-height, width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"/>

  2. Import the default Dojo and ClickToCall widget CSS. 
    <style type="text/css">     @import "<contextRoot>/ceadojo/dijit/themes/tundra/tundra.css";
   @import "<contextRoot>/ceadojo/dojox/mobile/themes/iphone/iphone.css";
   @import "<contextRoot>/ceadojo/cea/mobile/widget/ClickToCall/ClickToCall.css";
   @import "<contextRoot>/ceadojo/cea/mobile/widget/CollaborationDialog/CollaborationDialog.css";
   @import "<contextRoot>/ceadojo/cea/mobile/widget/iFrame/iFrame.css";  </style>

  3. Add the following JavaScript code to import the Dojo Toolkit included with the CEA feature. 
    <script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js"
   djconfig="parseOnLoad: true, isDebug: false"></script>

    Avoid trouble: If the page is already using a version of Dojo add the following JavaScript code instead of the preceding code. This code enables multiple versions of the Dojo on the same page. 

    <script type="text/javascript">
   var djConfig = { baseUrl:"<contextRoot>/ceadojo/dojo/" };
</script>
 <script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js"></script>
    gotcha

  4. Add the following JavaScript to hide the location bar for the browser, and display the widget in full screen mode. 
    <script type="text/javascript">
   window.onload = function() {
      setTimeout(function(){window.scrollTo(0, 1);}, 100);
   }
</script>

  5. Place the mobile widget on the page using the following HTML code:

      <div ceadojoType="cea.mobile.widget.ClickToCall" widgetNumber="xxx-xxx-xxxx" enableCollaboration="false" canControlCollaboration="false" defaultCollaborationUri="<contextRoot>/cobrowseWelcome.html">

  6. Replace xxx-xxx-xxxx with the destination SIP URI.

  7. To configure this widget to be available for a web collaboration session, change enableCollaboration="false" to "true".

  8. To configure this widget to be available to drive the web collaboration session, change canControlCollaboration="false" to "true".

    enableCollaboration must also be set to true.

  9. To configure the default page shown when the Collaboration Dialog is launched, update defaultCollaborationUri.

    enableCollaboration must also be set to true.

  10. Override the widget CSS if necessary to match the look and feel of the page.


Example

Use the following example HTML code to place the ClickToCall widget on a web page. 

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"     "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">   <html xmlns="http://www.w3.org/1999/xhtml">  <head>
   <title>Click To Call Widget</title>     <meta name="viewport" content="height=device-height, width=device-width, initial-scale=1,         maximum-scale=1, user-scalable=no/">
   <style type="text/css">        @import "<contextRoot>/ceadojo/dijit/themes/tundra/tundra.css";
      @import "<contextRoot>/ceadojo/dojox/mobile/themes/iphone/iphone.css";
      @import "<contextRoot>/ceadojo/cea/mobile/widget/ClickToCall/ClickToCall.css";
      @import "<contextRoot>/ceadojo/cea/mobile/widget/CollaborationDialog/CollaborationDialog.css";
      @import "<contextRoot>/ceadojo/cea/mobile/widget/iFrame/iFrame.css";     </style>
   <script type="text/javascript" src="<contextRoot>/ceadojo/dojo/dojo.js"
      djconfig="parseOnLoad: true, isDebug: false"></script>
   <script type="text/javascript">
      window.onload = function() {
         setTimeout(function(){window.scrollTo(0, 1);}, 100);        }
   </script>
 </head>  <body class="tundra">
   <div ceadojoType="cea.mobile.widget.ClickToCall" widgetNumber="sip:CSR@localhost" enableCollaboration="true"        canControlCollaboration="true" defaultCollaborationUri="<contextRoot>/cobrowseWelcome.html">
 </body>
 </html>

This example renders the following interface controls on the screen of a mobile phone.

ClickToCall widget attributes and descriptions

ceaContextRoot

The context root to access the CEA service.

widgetNumber

Used by the widget to determine what device to call.

enableCollaboration

Determines whether this widget will be made available for Contact center cobrowsing. If Contact center cobrowsing is enabled, you must also configure canControlCollaboration and defaultCollaborationUri.

canControlCollaboration

Determines whether this widget will be able to drive the collaboration session

defaultCollaborationUri

Specifies what page to load first when the Contact center cobrowsing is started.

highlightElementList

A comma-separated list of HTML element types that can be highlighted during a cobrowsing session.

isHighlightableCallback

Name of the callback function to run to determine if the current element is highlightable. If not provided, only the highlightElementList will be used.

isClickableCallback

Name of the callback function to run to determine if the current element is clickable. This is useful to block certain actions from being run when follow me mode is enabled.

sendPageUrlRewriteCallback

Name of the callback function to run when send page is called to rewrite the current URL. This is useful when one of the peers is using a Proxy to access the web application.

peerDeviceControlled

Determines which device should be controlled to initiate the call. If true, the device specified by widgetNumber is used and if false, the device specified by the end user ( 'My Number' ) will be used.


What to do next

Install and start the application that we have enhanced.


Subtopics


Related tasks

  • Assembling applications