IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting administration tasks and tools > Troubleshooting Common Event Infrastructure > Problems when receiving or querying events
Events not being stored in the persistent data store
My event source application is successfully submitting events to the emitter, but when an event source queries the events, they are not in the persistent data store.
Cause
This problem indicates that the emitter is not sending events to the event service, or that the event service is not storing the events to the persistent data store. This can be caused be any of the following conditions:
- The persistent data store not enabled for the event service.
- The events do not belong to an event group that is configured for event persistence.
- The events are being filtered out by the emitter.
Remedy
To verify that the persistent data store is enabled for the event service:
- In the administrative console, click Service integration > Common Event Infrastructure > Event service > Event services > event_service.
- Make sure the Enable event data store check box is selected.
- Click OK to save any changes.
To verify that the event group is configured for event persistence:
- In the administrative console, click Service integration > Common Event Infrastructure > Event service > Event services > event_service > Event groups > event_group.
- Make sure the Persist events to event data store check box is selected.
- Click OK to save any changes.
Multiple event groups: An event might belong to multiple event groups. If any applicable event group is configured for persistence, and the data store is enabled, the event is stored in the data store.
To check the filter settings:
- In the administrative console, click Service integration > Common Event Infrastructure > Event emitter factories > emitter_factory > Event filter. (Make sure you are viewing the settings for the emitter factory your event source application is using.)
- Check to see whether the filter configuration string excludes the events you are trying to send to consumers. If so, you can either modify the filter configuration string or modify the event data so the events are not filtered out.
- Click OK to save any changes.