IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Support for problem solving
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Obtaining fixes
Find a product fix to resolve your problem.
A product fix might be available to resolve your problem. To determine which fixes are available for the Tivoli software product, follow these steps:
- Go to the IBM Software Support Web site at http://www.ibm.com/software/support.
- Under Select a brand and/or product, select Tivoli.
- Click the right arrow to view the Tivoli support page.
- Use the Select a category field to select the product.
- Select your product and click the right arrow that shows the Go hover text.
- Under Download, click the name of a fix to read its description and, optionally, to download it. If there is no Download heading for your product, supply a search term, error code, or APAR number in the field provided under Search Support (this product), and click the right arrow that shows the Go hover text.
Results
For more information about the types of fixes that are available, see the IBM Software Support Handbook at http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html.
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Support for problem solving