Payment, refund, and return payment business policies

Payment methods and refund methods are defined in the POLICY, POLICYDESC, and POLICYCMD database tables. If the predefined payment methods and business policies do not meet your needs, we can add new ones. However, do not remove a Payment or ReturnPayment business policy; this could result in a broken payment term and condition.

The tables contain the following information:


Payment and refund business policies

The following table lists Payment business policies. These policies are used for both payment methods and refund methods. That is, the payment method name and the refund method name are all corresponding to the policyname in the policy.

Policy ID Business policy name Store entity Id Short description Long description Properties
-9800 VISA -1 Visa payment method Visa credit card used as a payment method to place an order

    attrPageName=StandardVisa
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9801 Master Card -1 MasterCard payment method MasterCard credit card used as a payment method to place an order

    attrPageName=StandardMasterCard
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    showQualifiedSensitiveData=false
    compatibleMode=false
    display=true

-9802 Check -1 ACH Electronic checks used as payment methods

    attrPageName=StandardCheck
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9803 AMEX -1 American Express Credit Card American Express credit card used as a payment method

    attrPageName=StandardAmex
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    showQualifiedSensitiveData=false
    compatibleMode=false
    display=true

-9804 BillMeLater -1 Bill is sent to customer Bill is to be sent to customer after the order is placed

    attrPageName=StandardBillMeLater
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9805 COD -1 Cash on delivery Payment is due and payable upon delivery of goods.

    attrPageName=StandardCOD
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9806 LineOfCredit -1 Line of Credit A line of credit is used. Typically this policy is mapped to a predefined credit card number.

    attrPageName=StandardLOC
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9807 PayLater -1 Pay later Payment information is sent by the customer later.

    attrPageName=StandardPayLater
    excludeFrom=defaultTC
    requireExplicit=true
    paymentConfigurationId=default
    compatibleMode=false
    display=true

-9808 Discover -1 Pay by Discover credit card Discover credit card used as a payment method

    attrPageName=StandardDiscover
    &paymentConfigurationId=
    default&display=false
    &compatibleMode=false

Note: To use a payment method that is not listed in the table, we must create a payment method. For information about creating a payment method, see Adding a new payment or refund method.


Return payment business policies

The following table lists which refund method to use when crediting a refund amount to the shopper. For example, the policy can define that the refund method should be the same as the original payment method, or that the refund method is always the line of credit.

Policy ID Business policy name Short description Long description Properties
-2002 DependentCreditSupport Refund with dependent credit support. Refund using original payment methods with dependent credit support.
-2001 UseOriginalPayment Refund using original payment method Refund using original payment method. None

Note: This policy is the same as in previous releases. The Returns system identifies payment information from the original order.

-2000 Credit Refund using Line of Credit Credit used as a payment method while requesting a refund in association with an RMA. None

Note: This policy is the same as in previous releases. The Returns system identifies Line Of Credit from the contract.


Related concepts
Payment methods
Refund methods
Payment instructions