Troubleshoot
In addition to the logs and trace, messages, and release notes discussed in this section, you can use monitoring tools to figure out issues such as the location of data in the environment, the availability of servers in the data grid, and so on. If you are running in a WAS environment, you can use Performance Monitoring Infrastructure (PMI). If you are running in a stand-alone environment, you can use a vendor monitoring tool, such as CA Wily Introscope or Hyperic HQ. You can also use and customize the xsAdmin sample utility to display textual information about the environment.
- Enable logs
Use logs and trace to monitor and troubleshoot the environment.
- Enable trace
Use trace to monitor and troubleshoot the environment. You must provide trace for a server when you work with IBM support.
- Trace options
You can enable trace to provide information about the environment to IBM support.
- Troubleshoot client connectivity
There are several common problems specific to clients and client connectivity that you can solve as described in the following sections.
- Troubleshoot loaders
Use this information to troubleshoot issues with the database loaders.
- Troubleshoot deadlocks
The following sections describe some of the most common deadlock scenarios and suggestions on how to avoid them.
- Troubleshoot security
Use this information to troubleshoot issues with the security configuration.
- IBM Support Assistant for WebSphere eXtreme Scale
Use the IBM Support Assistant to collect data, analyze symptoms, and access product information.
- Messages
When you encounter a message in a log or other parts of the product interface, you can look up the message by its component prefix to find out more information.
- Release notes
Links are provided to the product support Web site, to product documentation, and to last minute updates, limitations, and known problems for the product.
Related concepts
Program with system APIs and plug-ins
Program for administrative tasks
Performance considerations for application developers
Related tasks
Access data with client applications
Access data with the REST data service
Program for Spring integration
Related information