Network Deployment (Distributed operating systems), v8.0 >
Release notes
Links are provided to a description of the new functionality, the product support web site, the product documentation, and to last-minute updates, limitations, and known problems for IBM WAS WAS v8s.
- Access last-minute updates, limitations, and known problems
- Access hardware and software requirements
- Access product documentation
- Access the product support website
- Contact IBM Software Support
Access last-minute updates, limitations, and known problems
Release notes are available at the following URL:
Access hardware and software requirements
- The hardware and software requirements for the WAS products are provided on the Detailed system requirements web page.
- The hardware and software requirements for the WebSphere Extended Deployment Compute Grid products are provided on the Detailed system requirements web page.
Access product documentation
The following documentation is installed with this product.
- Help files
The help files provide detailed instructions for completing tasks and for specifying settings in the graphical systems management tools. Use the help menus, links, or buttons provided in the tool interfaces to access the help files.
- Documentation on the web
For the entire documentation set for all WAS products, including the information center and Adobe Acrobat PDF versions of the information, go to the WAS library web page. All product documentation is in the information center, including versions of the installed help files.
Access the product support website
- To search for the latest troubleshooting tips, downloads, fixes, and other support-related information, go to the WAS support.
Contact IBM Software Support
If you encounter a problem with this product, first try the following actions:
- Following the steps described in the product documentation
- Looking for related documentation in the online help
- Looking up error messages in the message reference
If you cannot resolve your problem by any of the preceding methods, contact IBM Technical Support.
Purchase of IBM WAS entitles you to one year of telephone support under the Passport Advantage program. For details about Passport Advantage, visit the Passport Advantage web page.
The number for Passport Advantage members to call for WAS support is 1-800-426-7378. Have the following information available when you call:
- Your contract or Passport Advantage number
- Your WAS version and revision level, plus any installed fixes
- Your operating system name and version
- Your database type and version
- Basic topology data: how many machines are running, how many application servers, and so on
- Any error or warning messages that are related to your problem