Troubleshooting problems with the Password Synchronizers

You must check the log files of the plug-ins and the Java proxy components to diagnose problems with the Password Synchronizer.

Any problem that occurs during the operation of the plug-ins and Java Proxy is logged as an error message. We can use the time stamp and the severity level of the error message to analyze the problem.

• Troubleshooting the problems with plug-ins
  Based on the plug-in type, the log messages of the plug-in component are written to UNIX syslog file or LDAP Server log file.
• Troubleshooting problems with the Java Proxy
  The Java Proxy component and the Password Store component of the Password Synchronizer logs messages to the file that is specified by the JavaLogFile parameter. The default log file is proxy.log.
• Troubleshooting problems of PAM password plug-in with the IBM Security Identity Manager integration
  Use this information to troubleshoot issues when the user password is changed even though it is rejected by Security Identity Manager and PAM password plug-in.
• Password plug-in enhancements
  Use this section to see the enhanced capabilities of the Password plug-ins.