Submit your problem to IBM Software Support

We can submit your problem in one of two ways:

• Online: Go to the "Submit and track problems" page on the Software Support site (http://www.ibm.com/software/support/probsub.html). Enter your information into the appropriate problem submission tool.
• By phone: For the phone number to call in your country, go to the contacts page of the IBM Software Support Handbook on the web http://techsupport.services.ibm.com/guides/contacts.html. Click the name of your geographic region.

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround for you to implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the IBM product support web pages daily so that other users who experience the same problem can benefit from the same resolutions.

For more information about problem resolution, see Searching knowledge bases and Obtaining fixes.

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IBM Software Support