Obtaining fixes
About this task
A product fix might be available to resolve your problem. We can determine what fixes are available for your software product by checking the product support website:
- Go to the IBM Software Support website (http://www.ibm.com/software/support).
- Under Products A - Z, select your product name to open the product-specific support site.
- Under Self help, follow the link to All Updates, where you find a list of fixes, fix packs, and other service updates for your product. For tips on refining your search, click Search tips.
- Click the name of a fix to read the description and optionally download the fix.
To receive weekly email notifications about fixes and other news about IBM products, follow these steps:
- From the support page for any IBM product, click My support in the upper-right corner of the page.
- If you are already registered, skip to the next step. If you are not registered, click register in the upper-right corner of the support page to establish your user ID and password.
- Sign in to My support.
- On the My support page, click Edit profiles in the left navigation pane, and scroll to Select Mail Preferences. Select a product family and check the appropriate boxes for the type of information you want.
- Click Submit.
- For email notification for other products, repeat Steps 4 and 5.
For more information about types of fixes, see the Software Support Handbook http://techsupport.services.ibm.com/guides/handbook.html.
Parent topic:
IBM Software Support