Documentation keyword
The documentation keyword can be used to search the IBM software support database for known problems and solutions.
The DOC keyword identifies problems caused by incorrect or missing information in an IBM MQ manual. It is possible that a documentation problem could be detected when trying to resolve problems with messages, incorrect output, and performance.
Use the following procedure if we need to use the DOC keyword in your keyword string:- Locate the incomplete or erroneous information. Note the page, or topic number, and describe the error and the resulting problem.
- Add the document number, hyphens omitted, to your keyword string, in one of the formats shown here (in this example, the document number for this manual ( GC34-6600-01 ) is used):
- Free format
- 5655R3600 R710 DOC GC34660001
- Structured format
- PIDS/ 5655R3600 LVLS/ 710 PUBS/ GC34660001
See Searching the IBM database for similar problems, and solutions.
If your search is unsuccessful, follow Step 3.
- Broaden your search by replacing the last two digits with two asterisks (**). This searches for all problems on that document, rather than on a specific release of the document.
- Free format
- 5655R3600 R710 DOC GC346600 **
- Structured format
- PIDS/ 5655R3600 LVLS/ 710 PUBS/GC346600 **
If your search is unsuccessful, follow Step 4.
- If the problem is severe, consider initiating a DOC APAR. Use the information gathered in Step 1, and see APARs and PTFs.
- If the problem is less severe, send your comments electronically by clicking the Feedback option at the end of each product documentation topic.
Corrections resulting from readers' comments are included in future editions of the manual but are not included in the software support database.
Parent topic: Building a keyword string