Procedure for IBM MQ for z/OS messages
The IBM MQ messages can be analyzed for the possible cause of an error. To do this we must analyze the text of the message and use the components of the text to search the IBM software support database.
Analyze the text of the any IBM MQ messages and use the parts of the text, for example CSECT names, variables and message codes, to search IBM software support database for known problems and resolutions.
- Check whether the name of the CSECT issuing the message appears. This name follows the message number. If no CSECT name appears, only one CSECT can issue this message.
- Determine whether the message contains any variables, such as return or reason codes.
- If no CSECT name appears, add the message number to your keyword string, in one of the formats shown in this topic (in this example, message CSQJ006I is used):
- Free format
- 5655R3600 R710 MSGCSQJ006I
- Structured format
- PIDS/ 5655R3600 LVLS/ R710 MS/CSQJ006I
- If a CSECT name does appear, add both the message number and the CSECT name to your keyword string, in one of the formats shown here (in this example, a message number of CSQJ311I and a CSECT name of CSQJC005 are used):
- Free format
- 5655R3600 R710 MSGCSQJ311I CSQJC005
- Structured format
- PIDS/ 5655R3600 LVLS/ 710 MS/CSQJ311I RIDS/CSQJC005
- If the message contains return or reason codes, add these to your keyword string, in one of the formats shown in this topic:
- Free format
- 5655R3600 R710 MSGCSQM002I RCE
- Structured format
- PIDS/ 5655R3600 LVLS/ R710 MS/CSQM002I PRCS/0000000E
- If the message contains any other types of variables, append them to your keyword string.
- Free format
- 5655R3600 R710 MSGCSQJ104I OPEN
- Structured format
- PIDS/ 5655R3600 LVLS/ R710 MS/CSQJ1041 MS/OPEN
- See Searching the IBM database for similar problems, and solutions.
Parent topic: The message keyword