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First Failure Support Technology (FFST)

First Failure Support Technology (FFST) for IBM MQ provides information about events that, in the case of an error, can help IBM support personnel to diagnose the problem.

First Failure Data Capture (FFDC) provides an automated snapshot of the system environment when an internal event occurs. In the case of an error, this snapshot is used by IBM support personnel to provide a better understanding of the state of the system and IBM MQ when the problem occurred.

The information about an event is contained in an FFST file. In IBM MQ, FFST files have a file type of FDC. FFST files do not always indicate an error. An FFST might be informational.

Monitor and housekeeping

Here are some tips to help you with managing FFST events: