IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Install application support on Linux and UNIX systems - WAS agent

Install application support files on every monitoring server, portal server, and portal client. After configuring the agent on the monitored host, enable Tivoli monitoring history collection. You do not need to install application support files if IBM Tivoli Monitoring is not used (in a deep dive diagnostics only installation).

You will need to stop the monitoring server, portal server, or portal client when installing the support files.

Install support files for ITCAM Agent for WebSphere Applications version 7.1 before installing them for version 7.1.0.1.


Install application support on the Tivoli Enterprise Monitoring Server

  1. Stop the monitoring server:

      ./itmcmd server stop tems_name

  2. Run ./install.sh from the installation media

  3. Press Enter to accept the default directory...

      /opt/IBM/ITM

    ...or type the full path to the installation directory you used when the software asks for the IBM Tivoli Monitoring home directory.

    The software displays the following prompt: 

      Select one of the following: 
 1) Install products to the local host.  
 2) Install products to depot for remote deployment (requires TEMS).
 3) Install TEMS support for remote seeding
 4) Exit install.  
 
 Please enter a valid number:

  4. Type 1 and press Enter.

  5. The software license agreement is displayed after the initialization, enter 1 to accept the agreement and press Enter.

  6. Type the 32 character encryption key specified during the installation of the monitoring server and press Enter.

    If you have already installed another IBM Tivoli Monitoring component on this computer or you are installing support for an agent from an agent installation image, this step does not occur.

    The information of installed products is displayed.

  7. Press Enter to continue the installation and the installer prompts you with the following message: 

      Product packages are available for the following operating systems and component support categories:
 
       1) Tivoli Enterprise Portal Browser Client support
 2) Tivoli Enterprise Portal Desktop Client support
 3) Tivoli Enterprise Portal Server support
 4) Tivoli Enterprise Monitoring Server support

Type the number for the OS you want, or type "q" to quit selection:

  8. Type 4 and press Enter to install the application support on the Tivoli Enterprise Monitoring server and the following message is displayed: 

      You selected number "4" or "Tivoli Enterprise Monitoring Server support"
Is the selection correct 
[ 1=Yes, 2=No; default is "1"]?

  9. Type 1 and press Enter to confirm the selection and the message about the products to install is displayed: 

      The following products are available for installation:

 1) IBM Tivoli Composite Application Manager Agent for HTTP Servers v07.10.00.01
 2) IBM Tivoli Composite Application Manager Agent for WebSphere Applications V07.10.00.01
 3) all of the above

Type the numbers for the products you want to install, 
type "b" to change operating system, or type "q" to quit selection. 
If you enter more than one number, separate the numbers by a comma or a space.

Type your selections here:

  10. Type 3 and press Enter and the installer prompts you with the following message to ask you to confirm your selection:

  11. Type 1 and press Enter to confirm your selection and start the installation.

  12. After installing all of the components, the following message is displayed to ask you whether you want to install components for a different operating system: 

      Do you want to install additional products or product support packages 
 
[ 1=Yes, 2=No; default is "2" ]?

    Type 2 and press Enter.

  13. The installation step completes and the information of installed Tivoli Enterprise Monitoring Server product supports is displayed:

    And the installer also prompts you with the following message to seed product supports on the Tivoli Enterprise Monitoring Server: 

      Note: This operation causes the monitoring server to restart.
Do you want to seed product support on the Tivoli Enterprise Monitoring Server?

[ 1=Yes, 2=No; default is "1" ]?

  14. Enter Press to make the default choice.

  15. After starting the Tivoli Enterprise Monitoring Server, the message about the application supports to seed is displayed:

  16. Press Enter to make the default choice.

  17. After the support seeding and stopping the monitoring server, the following message is displayed to remind you about the configuration: 

      You may now configure any locally intalled IBM Tivoli Monitoring product via 
the "/opt/IBM/ITM/bin/itmcmd config" command.

  18. The monitoring server is restarted automatically.


Install application support on the Tivoli Enterprise Portal Server

On a Tivoli Enterprise Portal Server, install application support files both for the server itself and for the browser client.

Stop the portal server before performing this procedure.

  1. Run ./install.sh from the installation media

  2. Press Enter to accept the default directory...

      /opt/IBM/ITM

    ...or type the full path to the installation directory you used when the software asks for the IBM Tivoli Monitoring home directory.

    The software displays the following prompt: 

      Select one of the following: 
1) Install products to the local host.  
2) Install products to depot for remote deployment (requires TEMS).
3) Install TEMS support for remote seeding
4) Exit install.  

Please enter a valid number:

  3. Type 1 and press Enter.

  4. The software license agreement is displayed after the initialization, enter 1 to accept the agreement and press Enter.

  5. Type the 32 character encryption key specified during the installation of the monitoring server and press Enter.

    If you have already installed another IBM Tivoli Monitoring component on this computer or you are installing support for an agent from an agent installation image, this step does not occur.

    The information of installed products is displayed.

  6. Press Enter to continue the installation and the installer prompts you with the following message: 

      Product packages are available for the following operating systems and 
component support categories:

 1) Tivoli Enterprise Portal Browser Client support
 2) Tivoli Enterprise Portal Desktop Client support
 3) Tivoli Enterprise Portal Server support
 4) Tivoli Enterprise Monitoring Server support

Type the number for the OS you want, or type "q" to quit selection:

  7. Type 3 and press Enter to install the application support on the Tivoli Enterprise Portal server and the following message is displayed: 

      You selected number "3" or "Tivoli Enterprise Portal Server support"

Is the selection correct 
[ 1=Yes, 2=No; default is "1"]?

  8. Type 1 and press Enter to confirm the selection and the message about the products to install is displayed: 

      The following products are available for installation:

 1) IBM Tivoli Composite Application Manager Agent for HTTP Servers v07.10.00.01
 2) IBM Tivoli Composite Application Manager Agent for WebSphere Applications V07.10.00.01
 3) all of the above

Type the numbers for the products you want to install, 
type "b" to change operating system, or type "q" to quit selection. 
If you enter more than one number, separate the numbers by a comma or a space.

Type your selections here:

  9. Type 3 and press Enter and the installer prompts you with the following message to ask you to confirm your selection:

  10. Type 1 and press Enter to confirm your selection and start the installation.

  11. After installing all of the components, the following message is displayed to ask you whether you want to install components for a different operating system: 

      Do you want to install additional products or product support packages 
[ 1=Yes, 2=No; default is "2" ]?

    Type 1 and press Enter.

  12. The following message is displayed. 

      Product packages are available for the following operating systems and component support categories:

 1) Tivoli Enterprise Portal Browser Client support
 2) Tivoli Enterprise Portal Desktop Client support
 3) Tivoli Enterprise Portal Server support
 4) Tivoli Enterprise Monitoring Server support

Type the number for the OS you want, or type "q" to quit selection:

  13. Type 1 and press Enter to install the application support on the Tivoli Enterprise Portal browse client and the following message is displayed: 

      You selected number "1" or "Tivoli Enterprise Portal Browse Client support"

Is the selection correct 
[ 1=Yes, 2=No; default is "1"]?

  14. Type 1 and press Enter to confirm the selection and the message about the products to install is displayed: 

      The following products are available for installation:

 1) IBM Tivoli Composite Application Manager Agent for HTTP Servers v07.10.00.01
 2) IBM Tivoli Composite Application Manager Agent for WebSphere Applications v07.10.00.01
 3) all of the above

Type the numbers for the products you want to install, 
type "b" to change operating system, or type "q" to quit selection. 
If you enter more than one number, separate the numbers by a comma or a space.

Type your selections here:

  15. Type 3 and press Enter and the installer prompts you with the following message to ask you to confirm your selection:

  16. Type 1 and press Enter to confirm your selection and start the installation.

  17. After installing all of the components, the following message is displayed to ask you whether you want to install other components: 

      Do you want to install additional products or product support packages 
 
[ 1=Yes, 2=No; default is "2" ]?

    Type 2 and press Enter.

  18. The installation program will complete the installation and exit.

    After this, re-configure the portal server and browser client by running:

      itmcmd config -A cq

    At any prompts, press Enter to accept the default values.

If the Tivoli Enterprise Portal Server provides the browser client, check that the Eclipse help server has been configured.


Install application support on the Tivoli Enterprise Portal desktop client

Stop the desktop client before performing this procedure.

  1. Run ./install.sh from the installation media

  2. Press Enter to accept the default directory...

      /opt/IBM/ITM

    ...or type the full path to the installation directory you used when the software asks for the IBM Tivoli Monitoring home directory.

    The software displays the following prompt: 

      Select one of the following: 
1) Install products to the local host.  
2) Install products to depot for remote deployment (requires TEMS).
3) Install TEMS support for remote seeding
4) Exit install.  

Please enter a valid number:

  3. Type 1 and press Enter.

  4. The software license agreement is displayed after the initialization, enter 1 to accept the agreement and press Enter.

  5. Type the 32 character encryption key specified during the installation of the monitoring server and press Enter.

    If you have already installed another IBM Tivoli Monitoring component on this computer or you are installing support for an agent from an agent installation image, this step does not occur.

    The information of installed products is displayed.

  6. Press Enter to continue the installation and the installer prompts you with the following message: 

      Product packages are available for the following operating systems and component support categories:

 1) Tivoli Enterprise Portal Browser Client support
 2) Tivoli Enterprise Portal Desktop Client support
 3) Tivoli Enterprise Portal Server support
 4) Tivoli Enterprise Monitoring Server support

Type the number for the OS you want, or type "q" to quit selection:

  7. Type 2 and press Enter to install the application support on the Tivoli Enterprise Portal desktop client and the following message is displayed: 

      You selected number "2" or "Tivoli Enterprise Portal Desktop Client support"

Is the selection correct 
[ 1=Yes, 2=No; default is "1"]?

  8. Type 1 and press Enter to confirm the selection and the message about the products to install is displayed: 

      The following products are available for installation:

 1) IBM Tivoli Composite Application Manager Agent for HTTP Servers v07.10.00.01
 2) IBM Tivoli Composite Application Manager Agent for WebSphere Applications V07.10.00.01
 3) all of the above

Type the numbers for the products you want to install, 
type "b" to change operating system, or type "q" to quit selection. 
If you enter more than one number, separate the numbers by a comma or a space.

Type your selections here:

  9. Type 3 and press Enter and the installer prompts you with the following message to ask you to confirm your selection:

  10. Type 1 and press Enter to confirm your selection and start the installation.

  11. After installing all of the components, the following message is displayed to ask you whether you want to install components for a different operating system: 

      Do you want to install additional products or product support packages 
 
[ 1=Yes, 2=No; default is "2" ]?

    Type 2 and press Enter.

  12. The installer prompts you with the following message for the configuration: 

      You may now configure any locally intalled IBM Tivoli Monitoring product via the command...

    /opt/IBM/ITM/bin/itmcmd config

  13. The installation program will complete the installation and exit. After this, re-configure the desktop client by running: 

      itmcmd config -A cj

    At any prompts, press Enter to accept the default values.

Check that the Eclipse help server has been configured for the client. See Ensure that the Eclipse Help Server has been configured.


See also


Parent topic:

Install ITCAM Agent for WebSphere Applications on Linux and UNIX systems

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