IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > FTP > Troubleshooting and support

Adapter not connecting to FTP server

Problem

During inbound processing, the adapter is not connecting to FTP server correctly.

Cause

If the dataConnectionMode property is not set based on the firewall settings for the FTP server and the adapter, the adapter does not connect to FTP server.

Solution

If the adapter is behind the firewall, set the dataConnectionMode property value as passive. If the FTP server is behind the firewall, set the dataConnectionMode property value as active.

Troubleshooting and support