IBM BPM, V8.0.1, All platforms > Troubleshooting and support

IBM BPM log files

IBM BPM offers a comprehensive set of log files to help you identify and resolve problems during installation, configuration, and run time.

Installation and configuration logs

Various log files are created during the installation and uninstallation of IBM BPM and during profile creation, augmentation, and deletion. Examine these logs when problems occur during the product installation and configuration process.

Runtime logs

By default, log, error, and trace information for all processes and applications on a process server is written to the SystemOut.log, SystemErr.log, and trace.log files, which are stored in the INSTALL_ROOT/profiles/ profile_name/logs/ server_name directory. These files are standard log files provided by WebSphere Application Server and capture information based on how logging and tracing are configured for the server.

Typically, the SystemOut.log file is used to monitor the health of the running server and for problem determination; entries include information to help you identify the specific component associated with the message. The SystemErr.log file contains exception stack trace information that is useful when performing problem analysis. When tracing is enabled, the trace.log file contains trace messages that can be used for problem determination.

Content from the following log files is now captured in the SystemOut.log file:

• TW BPD Engine: Errors generated as a result of process instance execution on the current server
• TW Console: Actions that occurred in the Process Admin Console
• TW Error: Java exceptions
• TW EventManager: Historical information about Event Manager processing
• TW Exp/Imp:Process export and import transactions in Process Designer
• TW Limit: Process server limit overruns
• TW JavaScript: Logging associated with JavaScript log functions like log.info() or log.debug()
• WS Inbound: Calls to published web services
• WS Outbound: Data about web services consumed by processes
• WS UCA Execution: Errors generated by Undercover Agent (UCA) execution

Troubleshooting and support for IBM BPM

Related concepts:
Profile-specific log files

Related information:

Tracing and logging configuration
Log and trace settings
Installation and profile creation log files