IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Troubleshooting installation and configuration

Installation and profile creation log files

Various log files are created during installation and uninstallation of IBM BPM and during profile creation, augmentation, and deletion. Consult the applicable logs if problems occur during these procedures.

Table 1.shows the log file names, locations, and descriptions for success and failure for IBM BPM.

Some directory paths, file names, and indicator values in Table 1 contain spaces to allow the entries to fit in the table cells. The actual directory paths, file names, and indicator values do not contain spaces.

The variable INSTALL_ROOT represents the installation directory of IBM BPM. The variable profile_root represents the root location of a profile.

For more information see Installation directories for the product and profiles.

INSTALL_ROOT/logs/wbi/install/installconfig_server.log

  • INSTALL_ROOT\logs\wbi\install\installconfig_server.log

    • Installation and profile logs for IBM BPM components
    Log name and location Log description
    Logs configuration actions that run at the end of the installation process to configure components, install system applications, and create Windows shortcuts and registry entries.

    • INSTALL_ROOT/logs/manageprofiles/pmt.log

    • INSTALL_ROOT\logs\manageprofiles\pmt.log

    Logs all events from pmt.sh.

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_create.log

    • INSTALL_ROOT\logs\manageprofiles\ profile_name_create.log

    • Traces all events that occur during the creation of the named profile.

    • Created when a profile is created during a typical installation, custom installation (only Advanced PS), when using PMT, or when using manageprofiles.sh.

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_create_error.log

    • INSTALL_ROOT\logs\wbi\update\ profile_name_create_error.log

    		Logs information extracted from the profile_name_create.log file. This information pertains to any failing configuration actions, validations, wsadmin calls and or any corresponding log files.

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_augment.log

    • INSTALL_ROOT\logs\manageprofiles\ profile_name_augment.log

    • Traces all events that occur during the augmentation of the named profile.

    • Created when a profile is augmented, when using PMT, or when using manageprofiles.sh.

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_augment_error.log

    • INSTALL_ROOT\logs\wbi\update\ profile_name_augment_error.log

    		Logs information extracted from the profile_name_augment.log file. This information pertains to any failing configuration actions, validations, wsadmin calls and any corresponding log files.

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_delete.log

    • INSTALL_ROOT/logs/manageprofiles/ profile_name_delete.log

    • Traces all events that occur during the deletion of the named profile.

    • Created when profile deletion is performed with manageprofiles.sh.

    • INSTALL_ROOT/logs/wbi/uninstall/uninstallconfig_server.log

    • INSTALL_ROOT\logs\wbi\uninstall\uninstallconfig_server.log

    		Logs all configuration actions that run during uninstallation events relating to IBM BPM.

    : Troubleshooting installation and configuration