View Citrix image synchronization timeouts
When an Citrix image synchronization fails, it produces a synchronization timeout in the test log.To help you determine why the image synchronization failed, you can view an actual screen capture of the synchronization screen area in the Citrix Image Synchronization view.
To view the details of an image synchronization timeout after a run:
- In the Performance Test Runs view, right-click the test log container and select Display Test Log. The test log opens in the editor with the Overview page selected.
- Click the Events tab.
- Expand the top line of the Events hierarchy and navigate to the Image timeout element that was produced during the run.
- Select the image timeout to open the Citrix Image Synchronization view. If necessary, you can open the Citrix Image Synchronization view
manually by selecting Window > Show
View > Other > Test > Citrix
Image Synchronization.
When an image timeout is selected, this view shows the actual screen area recorded during the run and the expected image from the test. The bottom line of the view displays the actual and expected hash code or extracted text.
- modify the test to take into account the actual
value that produced the timeout, you can replace the expected value in the
test with the actual value from the run by clicking the Replace
value
button, or you can add the actual
value as an alternate synchronization value by clicking the Add
value
button.
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