Access Web-based help content

With some products, you can access, download, and update help content from the Web. Access to Web-based help content provides you with the latest content that is available for product.

If product offers help content on the Web, only a limited number of help topics are installed with RPTv8. By default, product connects to the Web and accesses help content directly from an infocenter. If you need to access the help when you are not connected to the Internet, you can download the help and access it locally, or you can connect to an infocenter on an intranet server if system administrator has made one available to you.

See the installation guide to find out if product supports Web-based help content.

The following three options are available during the installation process, but can be changed at any time:

• You can access help content from the Web. This method provides the smallest installation footprint and ensures that you have access to the most current information. This is the default selection.

  If you select this option, then you will be linked to product infocenter through an ibm.com Web site. You can access the Web-based help for RPTv8 only when you are connected to the Internet. When you are disconnected, you will have access to a limited number of help topics installed with RPTv8.

• You can download help contents to computer so that you can work while disconnected from the Internet.

  If you select this method, connect to an update site where you can choose the help content and features to download. The help is not automatically downloaded when you install RPTv8.

  After you download the information center content that you need, it will be available when you work while disconnected. You can update the content when changes are available.

• If company supports it, you can access help content from corporate intranet servers. This method assumes that intranet administrator has set up a link to a server behind firewall where product help content is installed. By selecting this option, enter the link to intranet server. Administrators must make scheduled updates to the help content.

  If you are an administrator and you want users to access help content from an intranet server, see the installation information for guidance on setting up the intranet server and downloading the help content from the update site.

Whether you access Web-based help content, download and use help content locally, or connect to intranet to get help, click Help > Help content to open help topics and find solutions.

To change the way that products access help content, see the installation topics for product for detailed instructions.