IBM Support Assistant

IBM Support Assistant is a free troubleshooting application that helps you research, analyze, and resolve problems using various support features and tools. The Support Assistant enables you to find solutions yourself using the same troubleshooting techniques used by IBM Support, and allows you to easily organize and transfer your troubleshooting efforts between team members or to IBM for further support.

For more information about the IBM Support Assistant, go to the Support Assistant Web page at http://www.ibm.com/software/support/isa/.