Log and tracing

 

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If you are experiencing a problem, you might want to enable tracing and then recreate the problem to capture more log information.

You can enable logging and tracing for software that is shipped with WebSphere Portal. Enabling tracing makes log output more verbose.

For example, you can enable tracing within WAS to obtain information about appservers and other processes.

Refer to the MustGather data collection lists used in troubleshooting various problems in WebSphere Portal and IBM Lotus Web Content Management. Collecting MustGather data early, even before opening a PMR, helps IBM Product Support quickly determine if:

Simplify this process even more by using the IBM Support Assistant Lite for WebSphere Portal to automate the collection of the diagnostic data needed to troubleshoot most of these situations. You can use the information gathered to help solve your own problems or to report an issue to IBM Product Support.


Links to important WebSphere Portal tracing questions

How do I turn on WebSphere Portal trace logging?

See Trace logging.

What are the different trace settings and where are the logged?

See WebSphere Portal run-time logs.

How do I change the location of my logs?

See Changing the log file name and location


Parent topic:

Tools for troubleshooting and diagnostics


Related concepts


IBM Support Assistant Lite for WebSphere Portal


Related information


Collecting Troubleshooting Data (MustGather) for V6.1