IBM User Guide for Java V7 on Windows > Troubleshooting and support
Submit problem reports
If you find a problem with Java, make a report through the product that supplied the Java SDK, or through the Operating System if there is no bundling product.
There are several things you can try before submitting a Java problem to IBM. A useful starting point is the How Do I ...? page. In particular, the information about Troubleshooting problems might help you find and resolve the specific problem. If that does not work, try Looking for known problems.
If these steps have not helped you fix the problem, and you have an IBM support contract, consider Reporting the problem to IBM support. More information about support contracts for IBM products can be found in the Software Support Handbook.
If you do not have an IBM support contract, you might get informal support through other methods, described on the How Do I ...? page.
Parent: Troubleshooting and support
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