IBM User Guide for Java V7 on Windows > Troubleshooting and support > Problem determination > Windows problem determination > Diagnosing crashes in Windows

Data to send to IBM

At this point, you potentially have several sets of either logs or dumps, or both (for example, one set for normal running, one set with JIT off, and so on).

Label the files appropriately and make them available to IBM. (See Submitting problem reports for details.) The required files are:

• The JVM-produced Javadump file (Javacore).
• The dumpfile.jar file.

Parent: Diagnosing crashes in Windows

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