Mozilla Firefox browser overwrites the session management behavior

Some unexpected session management behaviors occur when the Startup mode is set to Show my windows and tabs from last time in the Mozilla Firefox web browser. With this setting, the session is not terminated. The web browser also does not clear cookies from the previous session, including the LTPA token, even after you close or reopen the web browser. This setting causes unexpected behavior in ISIM because the ISIM expects the following behaviors when the web browser is closed:

• The session to be terminated

• The session cookies to be cleared.

Do not use this setting in the Mozilla Firefox web browser because it is not supported. If required, clear all cookies or use another web browser like Microsoft Internet Explorer to carry out certain tasks.

Parent topic: Troubleshooting browser problems