Error message CTGIMI094E when searching for access in Identity Service Center

When a regular expression is used in the provisioning policy to grant group entitlement, we must be sure that the Java class to support regular expressions is loaded on the database server correctly.

If the Java class for regular expression support is not configured, you receive an internal server error when you search for access for a user during Request Access in the Identity Service Center. The error message with ID=CTGIMI094E is logged in the message log.

Parent topic: Troubleshooting database problems